Magnet Moods strives to provide exceptional customer service with each and every order. If you are not satisfied with your order, you may return or exchange *eligible items in unused condition within the original package within 14 days of delivery. All shipping charges for returns or exchanges will be for the account of the customer unless Magnet Moods was at fault pertaining to the original order.
*Please note that the following items are not eligible for returns or exchanges:
- Holiday Collection
- Special Promotions
If your order is incorrect or incomplete upon delivery, please contact us immediately at: firstname.lastname@example.org